I need assistance calculating the time differences when a ticket changes it's status.
Ticket Age
If Status = Comp Then WAPPR.ChangeDate - COMP.Changedate
Else
currendate - Cdate(WAPPR)
other Calculations
Assess.changedate - Auth.changedate
| WONUM | STATUS | CHANGEDATE |
| TKT9904 | COMP | 2014-10-16 07:59:21 |
| TKT9904 | REVIEW | 2014-10-16 07:59:34 |
| TKT9904 | APPR | 2014-10-14 09:31:13 |
| TKT9904 | WAPPR | 2014-10-13 11:19:38 |
| TKT9904 | INPRG | 2014-10-15 08:01:28 |
| TKT9904 | AUTH | 2014-10-13 12:16:56 |
| TKT9904 | SCHED | 2014-10-13 12:16:55 |
| TKT9904 | AUTH | 2014-10-13 12:17:29 |
| TKT9904 | ASSESS | 2014-10-13 11:39:40 |
