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Customer pays partial down payment request amount - clearing

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Hi all,

 

I have an issue with a specific case in managing a down payment request.

 

I've posted a down payment request of 100$ and my customer only pays me 50$.

When trying to clear the down payment request of 100$ (F-28) with the incoming payment of 50$, the system prevents me from using partial payment functionality by reducing the amount to 50$.

 

1/ How can i save this partial payment on a customer down payment request?

 

2/ I tried to manually charge off the difference but the system automatically clear the entire down payment request? It's not what i want

 

I would need to end up with a reduced down payment request amount.

Thank you for your help

 

Hein


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