You might ask yourself how you, as an SAP customer, can continuously influence and improve SAP products especially for the utilities industry?
Our answer is the current Customer Connection program for SAP for Utilities.
SAP customers have great ideas and tons of experience to add value to SAP Products and Solutions. With Customer Connection you can influence the SAP products you are using productively. This is the channel for small enhancements & improvements. The improvement delivery takes place via SAP Notes and Support Packages.
These developments are based on a close collaboration between SAP customers and SAP employees. For this - proven and well established collaboration models via SAP User Groups/Customer Communities are defined.
What do I have to do to participate?
- Register or login under the following link:SAP for Utilities.
This way, you will be informed about the current status and progress of the project.
From end of April 2016 onward you will find the latest slides, on the page SAP for Utilities under Documents and Events.
You will find out more about how you can enter improvement requests, will receive invitations to upcoming speaker corner sessions (improvement request owner explains his request). - The influence space will be open for you to submit your own improvement requests and subscribe for other customer's requests on May 4th 2016 until July 15th 2016.
Note: only requests (ideas) with 5 or more subscribers will be qualified for the selection phase.
Here is an overview of the whole process and below is a detailed timeline of the project.
Submit your improvement requests now!
The collection of the ideas has started on May 4th, 2016. If you want to learn more about the project please feel free to watch the Kick-off webinar recordings:
May 3rd, 2016 (German language)Access the recording of the session
May 4th, 2016 (English language)Access the recording of the session
For downloading the presentation slide deck, please choose tab Documents & Events on page SAP for Utilities.
Some customers already did submit improvement requests - kindly check! 
Please have a look at our project timeline:
Thank you very much for the valuable and great ideas up to now!!!
We are looking forward to your contribution and we'll keep you posted!
Yours sincerely
Holger Schütt and Max Streibl