Hello everybody, I am having trouble working with dashboard in our system (BI 4.1 SP6). We have a test environment with single CMC Cluster and low in Memory/CPU capacity, but the Dashboard our users worked on opens up and refreshes very fast (at around 16 sec). This is based on Live Office, QaaWs and some Web intelligence Reports (with hyperlinks). When we migrated these dashboards to our Production server which is Clustered (2 CMC nodes) and is Load Balanced with Two Tomcats and F5 on top to redirect, this same dashboard takes around 45 secs (minimum) to open up and refresh takes another 10 secs after that. We have made sure Dashboard Cache and processing server are set with enough memory (4GB each) and made sure WACS is enabled on both CMC Nodes, still we couldn't increase it's performance or speed up initial refresh.
Does anyone has similar setup and have dashboards working better than single node systems ? We expected this clustered environment to perform better as it has high end architecture and a lot more server capacity than our test server. Any help where to tune or check the system will be greatly appreciated.
Thanks