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Can't open Account Balance for certain users.

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Dear Experts,

 

     We have a certain problem here, one of our End-User cannot open the Account Balance for Customers and in the Chart of Account (SAP Business One hangs). while other users are working properly(Same hardware specs). tried re-installing B1 and updating windows .NET but still no improvement, server connection is good.

     am i  missing an update or a process?

 

Thanks!

 

Carlo Alejandro


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