Hi,
I have been facing a problem with AR lockbox. The details are as below.
- The file format is BAI2
- In 'OBAY' transaction, the 'partial payment' flag is NOT checked
- A customer has two open invoices: Invoice # 1 for $100, Invoice # 2 for $100
- A lockbox payment comes in for $200.
- First 4 record has invoice # 1, amount $200
- Second 4 record has invoice # 2, amount is $0
When the file is imported using program RFEBLB00, the status shows 'Applied'. But, only invoice # 1 is cleared and remaining $100 is on account.
Since the status is 'Applied', the users think there is no post processing required. The status should show 'Partially applied' . Is it possible by either configuration or user exit?
Thank you in advance.
Sanjiv Agrawal